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Privacy Policy

Last updated: July 2026 · Babay Express LLC d/b/a Babay Home Improvement

1. Information We Collect

When you submit an estimate request through our website, we collect the following information you voluntarily provide:

  • Full name
  • Phone number
  • Email address (optional)
  • Service type and project description

2. How We Use Your Information

We use the information you provide solely to respond to your estimate request, contact you about your project, and schedule appointments. We do not use your information for marketing to unrelated third parties.

3. SMS Communications

By providing your phone number, you may receive SMS messages related to your estimate request, appointment confirmations, and project updates.

  • Message frequency varies based on your project.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out of SMS messages.
  • Reply HELP for assistance.

We do not sell or share your mobile phone number with third parties.

4. Analytics & Cookies

We use Google Analytics and Microsoft Clarity to understand how visitors use our website — for example, which pages are viewed and how visitors interact with the site. These tools use cookies and similar technologies and may collect information such as your IP address, device type, and browsing behavior on our site.

This data is used solely to improve our website and marketing, and is not linked to your name or contact information unless you separately submit an estimate request.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only as required by law or to protect our rights.

6. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Babay Home Improvement

Albany, NY

Email: alex@babayremodel.com

Phone: (518) 738-9858